Minimum of at least 2-4 years relevant experience as Room Manager working in a 5-Star hotel. Has experience in Financial Management, Revenue, Problem Solving, Handling guest complaints/VIPs and Project Management. Excellent in communications skills, negotiation skills, budget revenue forecasting, and cost effective measures. Knowledge in Fidelio, Opera System, Micros Excel/Words/Graph, any booking engines, OTA, TA etc. Fluent in English and Japanese writing and speaking (bilingual or multi-lingual). Male-Female, age 35-55. College graduate.